These Terms of Service (the "Terms") set forth the terms and conditions for the use of the sales support AI service "Sales Buddy" (the "Service") provided by Wellbies Pte. Ltd. (the "Company").
Users of the Service shall be deemed to have agreed to these Terms.
These Terms shall apply to all relationships between the Company and Users regarding the Service.
The Service is a sales support AI service designed to improve the efficiency and performance of sales activities.
The main functions of the Service are as follows:
The Company may modify the content of the Service or terminate provision of the Service.
Anyone wishing to use the Service must agree to these Terms and apply for user registration in the manner prescribed by the Company.
Applicants for user registration shall provide the following information accurately:
The Company may refuse to approve user registration if it determines that the applicant meets any of the following criteria:
Users are responsible for appropriately managing their account information when using the Service.
Users shall not allow third parties to use their account information.
The Company shall not be liable for any damages arising from inadequate management of account information, operational errors, or use by third parties.
The Service provides integration functions with Google Calendar, Slack, and other external services.
Users are responsible for complying with the terms of use of the external services they integrate with.
Some functions of the Service may become unavailable due to specification changes, failures, or suspension of external services.
Users may change or stop integration settings at any time.
Upon cancellation of integration, the Company will cease accessing information obtained from external services and delete such information within a reasonable timeframe.
Information obtained through integration with external services shall not be used for purposes other than providing the Service.
The Company may use data collected through provision of the Service after anonymization for the following limited purposes:
Anonymization processing shall be implemented with appropriate technical measures to ensure that individuals and corporations cannot be identified.
When Users terminate their use of the Service, the Company will delete User data within a reasonable timeframe from termination.
The Company will not provide User data to third parties except in the following cases:
Service fees shall be in accordance with the fee schedule separately determined by the Company.
Users shall pay fees by the method designated by the Company by the specified due date.
Paid fees will not be refunded except in the following cases:
The amount and method of refund under the preceding paragraph shall be reasonably determined by the Company.
Users shall not engage in the following acts when using the Service:
The Company may suspend or interrupt all or part of the Service without prior notice to Users if it determines that any of the following circumstances exist:
The Company shall not be liable for any disadvantage or damage suffered by Users or third parties due to suspension or interruption of the Service.
The Company may, without prior notice, delete posted data, restrict all or part of a User's use of the Service, or delete the User's registration if the User meets any of the following criteria:
The Company shall not be liable for any damages suffered by Users due to actions taken under this Article.
The Company implements security measures that comply with industry standards.
In the event of a serious security incident (personal information leakage, unauthorized access, etc.), the Company will promptly notify Users.
The Company makes no express or implied warranty that the Service is free from factual or legal defects.
The Company shall not be liable for damages arising from the Service, except in cases of the Company's intentional or gross negligence.
Even when the exception in the preceding paragraph applies, the Company's liability for damages shall be limited to the amount of usage fees received from the User in the month when the damage occurred.
The Company may amend these Terms without individual consent from Users in the following cases:
The Company shall notify Users in advance of any amendment under the preceding paragraph, including the fact of amendment, the content of the amended Terms, and the effective date.
The Company shall appropriately handle personal information of Users obtained through use of the Service in accordance with the "Privacy Policy" separately established by the Company.
Notices and communications between Users and the Company shall be made by methods prescribed by the Company. The Company may provide notices or communications to the contact information registered by Users.
Users may not assign their contractual position or rights and obligations under these Terms to third parties, or provide them as security, without the prior written consent of the Company.
These Terms shall be governed by and construed in accordance with the laws of Singapore.
Any disputes arising in connection with the Service shall be subject to the exclusive jurisdiction of the courts of the Republic of Singapore.
Users represent and warrant that they are not, and have no relationship with, organized crime groups, companies related to organized crime groups, corporate racketeers, or other anti-social forces.
If a User violates the representation and warranty in the preceding paragraph, the Company may immediately suspend the User's use of the Service and terminate the service agreement without notice.
In the case of the preceding paragraph, the Company shall not be liable for any damages suffered by the User, and the User shall be liable to compensate the Company for damages.
These Terms shall take effect from July 15, 2025.
For inquiries regarding these Terms, please contact:
General inquiries: info@wellbies.com.sg
Security inquiries: security@wellbies.com.sg