Privacy Policy - Sales Buddy
Wellbies Pte. Ltd.
The Company considers the proper protection of customer personal information to be an important responsibility. This Privacy Policy explains how personal information is handled in the sales support AI service "Sales Buddy."
1. Information We Collect
The Service collects the following information:
- Google Calendar Information: Event titles, dates and times, details, participants, etc.
- Slack Information: Messages from authorized channels, user information, etc.
- Service Usage Information: Usage history, AI dialogue content, feature usage status, etc.
- Customer-Provided Information: Settings information, feedback, etc.
2. Purpose of Use
The collected information is used for the following purposes:
- Providing sales support functions
- Providing AI dialogue functions
- Operating and improving the Service
- Customer support
- Statistical analysis related to sales support (after anonymization)
Please note that your information will not be used for AI model training.
3. Third-party Service Integration Policy
Sales Buddy integrates with various third-party services to provide enhanced functionality. Our use of data from these services adheres to their respective policies and the following restrictions:
Google APIs
We affirm that our use of Google user data complies with Google's Limited Use requirements. Our use of information received from Google APIs adheres to the following restrictions:
- We only use Google user data to provide or improve user-facing features that are prominent in our application
- Google user data is not transferred to others unless necessary to provide a user-facing feature
- Google user data is not used or transferred for advertising purposes
- Google user data is not used or transferred to determine creditworthiness or for lending purposes
- Google user data is not used for AI/ML model training or improvement
Specific usage: Google Calendar API is used solely for meeting schedule integration and preparation reminders.
For more information about Google's policies:
4. Data Storage and Management
- Collected data is securely stored in cloud environments within Japan.
- Data is stored only during the service contract period and will be completely deleted within an appropriate period upon contract termination.
- Unused Data: While our app may receive certain metadata or system logs during standard operation (e.g., IDs from Slack payloads), we do not use this data for any feature or purpose other than maintaining service connectivity and security.
5. Information Sharing (Third-Party Provision)
The Company will not provide personal information to third parties except when required by law or with customer consent.
Information may be shared with contractors (cloud service providers, development partners, etc.) within the scope necessary for service provision.
6. Your Rights
You have the following rights regarding your personal information:
- Confirmation, correction, and permanent deletion of your information.
- Suspension of service use.
- Cancellation of external service integration.
Deletion Requests: You can request the deletion of your data at any time by contacting us at the email address provided below. We will process and confirm the deletion of your personal data within 30 days of receiving a valid request.
7. Contact Information
For inquiries regarding personal information, please contact:
Email: info@wellbies.com.sg
8. Amendments
This Policy may be changed without prior notice. Changes will be announced through the Service or by email.
Effective Date: May 25, 2025